Engagement is ‘Being focused in what you do (thinking), feeling good about yourself in your role and the organisation (feeling), and acting in a way that demonstrates commitment to the organisational values and objectives (acting).’
Source: Managing for sustainable employee engagement (CIPD guide 2012)
Eliesha has successfully supported organisations UK-wide in achieving improved engagement with their staff, customers and stakeholders.
We offer a range of training interventions to increase awareness of the factors which contribute to high levels of employee engagement and identify the behaviours as leaders and managers which create an environment that effectively engages staff.
Our focused training interventions:
- Describe what employee engagement is and why it matters
- Identify factors that engage staff in the workplace
- Recognise the role of the Line Manager and Leadership in employee engagement
- Use appropriate skills and techniques to help increase staff engagement
- Benefit from the shared experience of colleagues
- Enable the development of personal action plans to promote engagement
Employee engagement can be achieved by taking action to improve peoples experiences of work, increasing levels of employee engagement, which raises their performance and enhances wellbeing.
There are clear business benefits from improving levels of engagement such as:
- Increasing customer satisfaction
- Increasing profitability
- Increasing productivity
- Reducing absenteeism
- Improving product and service quality
